This is call SERVICE

They say "Good things comes to those who wait" and so we waited... and waited...

and waited... Someone's passing the time by playing the iphone... The waitress bring forward this chair and offered it to DinoEgg.

While waiting in the line the waitress passed out the menu, we decided on our food in a short while.  It was 7.20pm, we were number 4 in line but it was about 30mins before we were shown to our table and told the waitress at the same time that we are ready to order. Less then 5mins later a waiter came to our table with a SMILE, pen & paper ready to take our order. He was patient, even asked DinoEgg how he wanted his steak to be done, medium raw, medium or well done. Of course DinoEgg has no clue what is he talking about, frown and says "I don't know." which sends all of us laughing. We decided for him of course.

More waiting and then our drinks & food were served.

Our drinks - Ice Melon Cooler & Erdinger Beer

Enjoying his mushroom soup

DinoEgg's Minute Steak

DinoPapa's Jack's Place Special Steak

My Surf & Turf

Half way through the meal, the same waiter came to our table and asked, in a polite & nice way if our food are ok. Plus point for flashing his SMILE again.  He even sat down beside DinoEgg and asked if he is ok with the food?  And this little fella replied "This is the BEST restaurant!", the waiter was very happy to hear that.

We couldn't agree more!

It was Sunday night, the restaurant is running on full house and a growing queue outside.  The waitress who came out to check on the customers was calm & polite.  Inside the restaurant while we were waiting for the food I took a look around.  The waiters & waitresses were busy with taking orders, serving food/ice water/drinks/serviette or bringing the bill.  Not 1 of them were quick tempered, no frown on the face when 1 table keeps asking for things, they walk around checking every table to see if any one needs anything.  They cleared our plates and then a while later bring DinoEgg's dessert without us asking for it *Impressed*

This is one dinner that despite the long queueing (legs were pretty tired after all the standing) and waiting we had an enjoyable and satisfied meal.  We were so happy with our dinning that Daddy gave them a fat tip for their excellent service (We have NEVER do this before).  When we left the restaurant an hour plus later, there is still a queue outside the restaurant!

Well done Jack's Place Compass Point Branch!  You made us feel that there is hope in the F&B service industry!  We wish that we will be able to enjoy such positive dinning experience in other restaurants in near future.

Too bad I did not managed to get the names of the waitress who checked on the customers in line & showed us to ur table or the waiter who took our order.

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